General Terms and Conditions
We want every customer to be completely satisfied with their purchase. If this isn't the case, please let us know, and we'll work with you to find a solution.
Dispatch
We're doing our best to ship your order as quickly as possible. Once your order has shipped, you'll receive an email with more information. Delivery time depends on your location.
Production
Our products are produced both locally and globally. We carefully select our production partners to ensure high quality and fair prices.
Repair, Maintenance & Warranty /Questions
Repair, Maintenance & Warranty
Warranty
All our jewelry comes with a one-year warranty against manufacturing defects. The warranty does not cover normal wear and tear, discoloration due to use, or damage from misuse.
Maintenance
Tips to keep your jewelry beautiful:
- Store your jewelry dry and out of direct sunlight
- Avoid contact with perfumes, creams and chemicals
- Remove your jewelry while exercising, swimming and sleeping
- Clean gently with a soft cloth
Repair
Is your jewelry broken? Contact us. We'd be happy to explore repair options.
Repairs within the warranty period are free (for manufacturing defects). For repairs outside the warranty period, we provide a price estimate.
Contact: [your email]