General Terms and Conditions

We want every customer to be completely satisfied with their purchase. If this isn't the case, please let us know, and we'll work with you to find a solution.

Dispatch

We're doing our best to ship your order as quickly as possible. Once your order has shipped, you'll receive an email with more information. Delivery time depends on your location.

Production

Our products are produced both locally and globally. We carefully select our production partners to ensure high quality and fair prices.

Right of withdrawal & Returns /Questions

Right of withdrawal & Returns

14 days' reflection period

You have the right to cancel your purchase within 14 days of receiving your order, without giving any reason.

Register return

Want to return an item? Contact us at [your email] with your order number and the reason for your return.

Terms and Conditions

The product must:

  • Unworn and undamaged
  • In the original packaging are
  • Provided with all labels and tags

Return costs

Returns are at your own expense, unless the product is defective or we have made a mistake.

Refund

After approval of the return, you will receive your money back within 14 days in the same way you paid.

Exceptions

Personalized or custom-made jewelry cannot be returned.