We want every customer to be completely satisfied with their purchase. If this isn't the case, please let us know, and we'll work with you to find a solution.

We're doing our best to ship your order as quickly as possible. Once your order has shipped, you'll receive an email with more information. Delivery time depends on your location.

Our products are produced both locally and globally. We carefully select our production partners to ensure high quality and fair prices.

Complaints handling /Questions

Complaints handling

File a complaint

Do you have a complaint about your order or our service? Please contact us at:

Email: [your email]
Phone: [your phone number]
Contact form on this website

Handling

We aim to handle all complaints within 14 days. You will receive an acknowledgement of receipt of your complaint within 2 business days.

Dispute Committee

If a complaint is not resolved satisfactorily, you can contact the Webshop Disputes Committee (www.sgc.nl).

JayC's Menbeads is affiliated with the Disputes Committee and will comply with the ruling.